Search
The Deployment Manager pipeline
-
Module
The Deployment Manager pipeline
5 Topics
38 mins
-
This module covers the pipeline in Deployment Manager that has three elements to it, the application, the environments, and the process model. You...
Tracking and auditing changes to data
-
Module
Tracking and auditing changes to data
1 Topic
15 mins
-
Pega Platform™ automatically tracks actions performed, such as which operators worked on a case and when. You can enhance this capability by using...
Working with a deployment pipeline
-
Module
Working with a deployment pipeline
6 Topics
39 mins
-
In this module, learn how to create and edit a deployment pipeline. You also learn how to configure an application task and resolve intermediate...
Working with the Merge pipeline
-
Module
Working with the Merge pipeline
5 Topics
34 mins
All Products -
In this module, you will learn how to perform the following tasks:
- Create and edit a Merge pipeline
- Work with a branch, and then submit the branch...
Adding dynamic functionality to a button
-
Challenge
Adding dynamic functionality to a button
2 Tasks
10 mins
-
After a request for roadside assistance is approved, a service provider is dispatched to the location provided by the customer. To perform this task...
Adding fields to Views
-
Challenge
Adding fields to Views
4 Tasks
20 mins
-
Now that the Stages, Steps, and data objects for the MyTown 311 Service Request Case Life Cycle are configured, the Mayor and the Services coordinator...
Auditing changes to the value of fields
-
Challenge
Auditing changes to the value of fields
1 Task
5 mins
-
HRApps provides payroll setup for employees. For the Payroll Setup Case Type, an employee provides their bank information for direct deposit. When the...
Configuring a Case suggestion
-
Challenge
Configuring a Case suggestion
5 Tasks
15 mins
-
Customers of U+ Bank initiate a chat session with a live CSR and request to change their home address. The expected outcome is that Messaging AI...
Configuring a chatbot with web messaging
-
Challenge
Configuring a chatbot with web messaging
5 Tasks
15 mins
-
The business wants to allow its customers to make payments using a digital messaging channel. The chatbots can handle this type of request and allow...
Configuring a dashboard
-
Challenge
Configuring a dashboard
2 Tasks
30 mins
-
Stakeholders have seen growth in the use of the Assistance request application. They want to confirm that, even though Cases are increasing, they are...