Search
Evaluating application data with Insights for Business Architects
-
Module
Evaluating application data with Insights for Business Architects
1 Topic
20 mins
-
As a Pega Business Architect, you understand that all organizations need to analyze their operations to understand the performance of their teams and...
Configuring a dashboard
-
Module
Configuring a dashboard
1 Topic
15 mins
-
Configure the content and organization of a user dashboard to provide easy access to the information that business users need to know.
Customer Decision Hub predictions
-
Module
Customer Decision Hub predictions
3 Topics
35 mins
-
Discover the Pega Customer Decision Hub™ predictions in the Prediction Studio portal, a comprehensive workspace for Data Scientists who manage...
Defining a reporting strategy
-
Module
Defining a reporting strategy
4 Topics
1 hr 55 mins
-
Defining a reporting strategy goes beyond creating reports in Pega Platform™. Many organizations use a data warehousing solution and have distinct...
Defining prediction patterns
-
Module
Defining prediction patterns
2 Topics
20 mins
-
Learn how to improve the predictive power of your adaptive models by configuring additional potential predictors in Pega Customer Decision Hub™. For...
Monitoring your contact center with Insights
-
Module
Monitoring your contact center with Insights
2 Topics
15 mins
-
Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...
Pega Low-Code App Factory introduction
-
Module
Pega Low-Code App Factory introduction
2 Topics
22 mins
Pega Platform 8.4 -
Learn about low-code development and review how Pega Low-Code App Factory aids in effectively scaling low-code in an enterprise.
Creating Insights for BAs
-
Challenge
Creating Insights for BAs
2 Tasks
25 mins
-
GoGoRoad stakeholders would like to know the number of Assistance Request Cases that have been requested over the past 30 days. The stakeholders...
Creating a custom business report
-
Challenge
Creating a custom business report
4 Tasks
15 mins
-
Stakeholders would like to know the number of Cases that have been requested over the past month. You have been asked to define a report to track the...
Configuring a dashboard
-
Challenge
Configuring a dashboard
2 Tasks
30 mins
-
Stakeholders have seen growth in the use of the Assistance request application. They want to confirm that, even though Cases are increasing, they are...