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Always-On Outbound Customer Engagement
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Mission
Always-On Outbound Customer Engagement
Archived
7 Module
7 Challenges
5 Std. 55 Min.
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Learn how easy it is to enable Next-Best-Action decisions for always-on customer engagement using Next-Best-Action Designer. Reduce design time while...
Application Development Foundation
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Mission
Application Development Foundation
Archived
1 Mission
7 Module
4 Challenges
15 Std. 45 Min.
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Begin your journey to learn about Pega’s Application Development capability
Business Agility in 1:1 Customer Engagement
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Mission
Business Agility in 1:1 Customer Engagement
Archived
5 Module
3 Challenges
3 Std. 5 Min.
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This mission is designed for business users, line of business (LOB) heads, marketing operations personnel, or anyone looking to understand how to...
Business Architect
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Mission
Business Architect
Archived
2 Missions
2 Module
1 day 1 Std. 10 Min.
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Begin your journey as a business architect with the Pega technology by learning the capabilities of App Studio to develop applications on the Pega...
Case Management Foundation
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Mission
Case Management Foundation
Archived
14 Module
14 Challenges
7 Std. 55 Min.
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Begin your journey to learn about Pega’s Case Management capability.
Cross-Sell on the Web
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Mission
Cross-Sell on the Web
Archived
7 Module
11 Challenges
6 Std. 45 Min.
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Learn how easy it is to author Next-Best-Action decisions for your always-on customer brain using Next-Best-Action Designer. Reduce design time while...
Cross-Sell on the Web Extended
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Mission
Cross-Sell on the Web Extended
Archived
1 Mission
7 Module
10 Challenges
15 Std.
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The Next-Best-Action strategy framework is shipped with Pega Customer Decision Hub™ and provides the best practice for implementing enterprise-level...
Customer Service Developer
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Mission
Customer Service Developer
Archived
2 Missions
5 Module
5 Challenges
16 Std. 45 Min.
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In this mission, students learn how to customize a Pega Customer Service™ application. Students can configure a chatbot with Digital Messaging and...
Data and Integration Foundation
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Mission
Data and Integration Foundation
Archived
13 Module
10 Challenges
9 Std. 50 Min.
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Begin your journey to learn about Pega’s Data and Integration capability.
Data Scientist
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Mission
Data Scientist
Archived
8 Module
12 Challenges
9 Std. 50 Min.
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Gain a greater understanding of the key features, capabilities, and benefits of Prediction Studio. Prediction Studio is the dedicated workspace for...