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Temporäre Cases erstellen und permanent machen

Szenariobasierte Test-Cases erstellen und ausführen

Defining a customer Microjourney

Decision tables and trees

Defining a reporting strategy

Dev Studio overview

DevOps

  • Modul

    DevOps

    5 Themen

    50 Min.

    All Products Visible to: All users
  • This module outlines the concepts, importance, and the implementation of DevOps practices.

Identifying duplicate Cases

Sending emails during Case processing

Email bot cases and responses

  • Modul

    Email bot cases and responses

    2 Themen

    25 Min.

    Pega Platform 8.8 Visible to: All users
  • Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...

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