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Always-On Outbound Customer Engagement

Business Agility in 1:1 Customer Engagement

Cross-Sell on the Web

Cross-Sell on the Web Extended

Decisioning Consultant

Deployment Manager for 1:1 Customer Engagement

  • Mission

    Deployment Manager for 1:1 Customer Engagement

    5 Module

    5 Challenges

    4 Std. 35 Min.

    Visible to: All users
  • Learn how to leverage the out-of-the-box application pipelines that Deployment Manager provides to include branch merging, application packaging...

Pega Customer Decision Hub Foundation

Pega Smart Claims Engine Foundation

  • Mission

    Pega Smart Claims Engine Foundation

    4 Module

    2 Std. 25 Min.

    Pega Smart Claims Engine for Healthcare 8.7 Visible to: All users
  • An introduction to the Pega Smart Claims Engine™ for Healthcare application, this mission provides a high-level overview of the technology stack on...

Implementing and deploying Pega Care Management

  • Modul

    Implementing and deploying Pega Care Management

    6 Themen

    55 Min.

    Pega Care Management 8.7 Visible to: All users
  • In this module, learn about the key concepts, and best practices when implementing and deploying the Pega Care Management™ application.

Presenting suggestions for agents

  • Modul

    Presenting suggestions for agents

    4 Themen

    35 Min.

    Visible to: All users
  • During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...

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