Search
Business Agility in 1:1 Customer Engagement
-
Misión
Business Agility in 1:1 Customer Engagement
7 Módulos
5 Retos
5 horas 35 minutos
-
This mission is designed for business users, line of business (LOB) heads, marketing operations personnel, or anyone looking to understand how to...
Cross-Sell on the Web
-
Misión
Cross-Sell on the Web
7 Módulos
10 Retos
6 horas 25 minutos
-
Learn how easy it is to author Next-Best-Action decisions for your always-on customer brain using Next-Best-Action Designer. Reduce design time while...
Decisioning Consultant
-
Misión
Decisioning Consultant
4 Misiones
2 Módulos
1 Reto
1 day 50 minutos
-
Gain greater understanding of the key features, capabilities and benefits of the Pega Customer Decision Hub in this course. Learn how components such...
Pega Customer Decision Hub Foundation
-
Misión
Pega Customer Decision Hub Foundation
5 Módulos
7 Retos
4 horas 30 minutos
-
Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...
Pega Express Delivery
-
Misión
Pega Express Delivery
8 Módulos
8 horas 45 minutos
-
Learn how to leverage Pega’s low-code experience, best practices in application development, and Scrum to quickly deliver meaningful outcomes in as...
Avoiding overexposure of actions
-
Módulo
Avoiding overexposure of actions
2 Temas
20 minutos
-
Learn about contact policies and how they are used in Pega Customer Decision Hub. Gain experience defining contact policy rules to suppress actions...
Defining and managing customer actions
-
Módulo
Defining and managing customer actions
4 Temas
35 minutos
-
In Pega Customer Decision Hub™, learn how to use Next-Best-Action Designer to build the business issue/group hierarchies for your organization. Create...
Next-Best-Action on digital
-
Módulo
Next-Best-Action on digital
2 Temas
25 minutos
-
Learn about a typical cross-selling use case on the web channel and its four phases of implementation to improve 1-to-1 customer engagement, drive...
Presenting a single offer on the web
-
Módulo
Presenting a single offer on the web
3 Temas
25 minutos
-
Learn about real-time containers and how they are used to display actions selected by Pega Customer Decision Hub in real-time channels. Gain...