Sweet Life stakeholders have decided to create different Portals so that the users of their Tell Us More application only have access to the...

While running the Robotic Banking automation, you decide that reorganizing the project will improve efficiency and better align with best practices...

Stakeholders at Sweet Life are extremely interested in how a Pega application built on the Constellation UI can make Case processing easier for Case...

Customers of U+ Bank initiate a chat session with a live CSR and request to change their home address. The expected outcome is that Messaging AI...

The business wants to allow its customers to make payments using a digital messaging channel. The chatbots can handle this type of request and allow...

Stakeholders have seen growth in the use of the Assistance request application. They want to confirm that, even though Cases are increasing, they are...

After a request for roadside assistance is approved, the system creates a Service Case. CSRs need the ability to easily review information associated...

The Mayor and Services Coordinator requested a single View to track updates while running Service Cases. The Services Coordinator requested a History...

Customers of U+ Bank initiate a chat session with a live CSR and state that they want to know about the credit card benefits. The expected outcome is...