Search
Temporäre Cases erstellen und permanent machen
-
Módulo
Temporäre Cases erstellen und permanent machen
3 Temas
20 minutos
-
Verwenden Sie temporäre Cases, um Speicherplatz zu sparen und die Systemleistung zu verbessern.
Szenariobasierte Test-Cases erstellen und ausführen
-
Módulo
Szenariobasierte Test-Cases erstellen und ausführen
2 Temas
25 minutos
-
Erstellen Sie Szenario-Tests, um Tests auf Basis realen Anwendungs-Cases durchzuführen. Szenario-Tests umfassen mehrere Regeln und prüfen das...
Customer Decision Hub overview
-
Módulo
Customer Decision Hub overview
5 Temas
55 minutos
-
Familiarize yourself with the one-to-one customer engagement paradigm and discover how Pega’s omnichannel AI delivers the right action during every...
Customer Decision Hub predictions
-
Módulo
Customer Decision Hub predictions
3 Temas
35 minutos
-
Discover the Pega Customer Decision Hub™ predictions in the Prediction Studio portal, a comprehensive workspace for Data Scientists who manage...
Defining a customer Microjourney
-
Módulo
Defining a customer Microjourney
5 Temas
50 minutos
-
Learn how Case Types represent a customer Microjourney™ from beginning to a desired outcome. Design the life cycle of a Case Type as a series of Steps...
Customizing the appearance of a form
-
Módulo
Customizing the appearance of a form
4 Temas
40 minutos
-
Organize information for end-users by using layouts and controls for easy navigation through forms.
Customizing the customer service user interface
-
Módulo
Customizing the customer service user interface
2 Temas
15 minutos
-
Learn how to configure various aspects of the Pega Customer Service™ UI. Customize the layout for a service case, add a field to display, and modify...
Customizing the sales process
-
Módulo
Customizing the sales process
1 Tema
10 minutos
-
The first steps in implementing a Pega Sales Automation™ application typically involve a gap analysis. The outcome of the gap analysis often contains...
The Data Model
-
Módulo
The Data Model
4 Temas
50 minutos
-
Capture and present data in your application to provide the information that is necessary to complete work. Configure relationships among data types...
Dashboards
-
Módulo
Dashboards
4 Temas
25 minutos
Pega Process Mining -
Dashboards in Pega Process Mining present meaningful information in a visually appealing form and help you to see relationships in the data. For...