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Business Agility in 1:1 Customer Engagement
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ミッション
Business Agility in 1:1 Customer Engagement
7 モジュール
5 チャレンジ
5 時間 35 分
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This mission is designed for business users, line of business (LOB) heads, marketing operations personnel, or anyone looking to understand how to...
Cross-Sell on the Web
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ミッション
Cross-Sell on the Web
7 モジュール
10 チャレンジ
6 時間 25 分
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Learn how easy it is to author Next-Best-Action decisions for your always-on customer brain using Next-Best-Action Designer. Reduce design time while...
Decisioning Consultant
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ミッション
Decisioning Consultant
4 ミッション
2 モジュール
1 チャレンジ
1 day 50 分
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Gain greater understanding of the key features, capabilities and benefits of the Pega Customer Decision Hub in this course. Learn how components such...
Pega Customer Decision Hub Foundation
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ミッション
Pega Customer Decision Hub Foundation
5 モジュール
7 チャレンジ
4 時間 30 分
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Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...
Pega Smart Claims Engine Foundation
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ミッション
Pega Smart Claims Engine Foundation
4 モジュール
2 時間 25 分
Pega Smart Claims Engine for Healthcare 8.7 -
An introduction to the Pega Smart Claims Engine™ for Healthcare application, this mission provides a high-level overview of the technology stack on...
Avoiding overexposure of actions
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モジュール
Avoiding overexposure of actions
2 トピック
20 分
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Learn about contact policies and how they are used in Pega Customer Decision Hub. Gain experience defining contact policy rules to suppress actions...
Defining and managing customer actions
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モジュール
Defining and managing customer actions
4 トピック
35 分
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In Pega Customer Decision Hub™, learn how to use Next-Best-Action Designer to build the business issue/group hierarchies for your organization. Create...
Pega Express introduction
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モジュール
Pega Express introduction
3 トピック
20 分
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Pega Express™ is a light, design-focused delivery approach that combines Pega's low-code experience, best practices in application development, and...
Implementing and deploying Pega Care Management
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モジュール
Implementing and deploying Pega Care Management
6 トピック
55 分
Pega Care Management 8.7 -
In this module, learn about the key concepts, and best practices when implementing and deploying the Pega Care Management™ application.
Next-Best-Action on digital
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モジュール
Next-Best-Action on digital
2 トピック
25 分
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Learn about a typical cross-selling use case on the web channel and its four phases of implementation to improve 1-to-1 customer engagement, drive...