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Always-On Outbound Customer Engagement

Cross-Sell on the Web Extended

Decisioning Consultant

Deployment Manager for 1:1 Customer Engagement

  • ミッション

    Deployment Manager for 1:1 Customer Engagement

    5 モジュール

    5 チャレンジ

    4 時間 35 分

    Visible to: All users
  • Learn how to leverage the out-of-the-box application pipelines that Deployment Manager provides to include branch merging, application packaging...

Pega Customer Decision Hub Foundation

Preparation for 1:1 Customer Engagement Implementation

PW24 Enhancing Customer Engagement with Pega Customer Decision Hub

  • ミッション

    PW24 Enhancing Customer Engagement with Pega Customer Decision Hub

    5 チャレンジ

    1時間 30 分

    Pega Customer Decision Hub '24.1 Visible to: All users
  • Hands-on Training: Enhancing Customer Engagement with Pega Customer Decision Hub™ 

      Discover how Pega Customer Decision Hub™ solves business problems...

    Building the customer analytical data model

    • モジュール

      Building the customer analytical data model

      9 トピック

      1時間 55 分

      Visible to: All users
    • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

    Building the Customer Insights Cache

    • モジュール

      Building the Customer Insights Cache

      9 トピック

      1時間 45 分

      Visible to: All users
    • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

    Creating Customer Service data sources

    • モジュール

      Creating Customer Service data sources

      1 トピック

      10 分

      Visible to: All users
    • You use Customer Service data sources to add external data objects into the Pega Customer Service application. Within data sources, you can specify...

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