Search
Configuring intelligent routing
-
チャレンジ
Configuring intelligent routing
2 タスク
10 分
-
The U+ Bank email bot is set up. You are now expected to configure the email bot to react to customer requests, route work, and automatically respond...
Configuring the Email Manager portal
-
チャレンジ
Configuring the Email Manager portal
3 タスク
15 分
-
The U+ Bank email bot is set up, and you must configure the Email Manager portal to manually triage any emails that do not match the intelligent...
Creating a Pega Email Bot
-
チャレンジ
Creating a Pega Email Bot
2 タスク
15 分
-
The manager at U+ Bank wants to automate replies and notifications in the bank application as it reduces strain on the bank's customer experiences...
Creating an email account
-
チャレンジ
Creating an email account
1 タスク
10 分
-
The manager at U+ Bank is struggling to keep up with daily email volume. So, the manager wants to automate replies and notifications in the bank...
Creating and managing teams of users
-
チャレンジ
Creating and managing teams of users
5 タスク
15 分
-
In Roadside Assistance Cases, a customer service representative (CSR) must assign a service provider to the Case, review the summary of the services...
Debugging application errors
-
チャレンジ
Debugging application errors
4 タスク
20 分
-
As part of processing an assistance request Case, the Roadside Assistance application copies the services performed from the child Services Case to...
Refining an Agile Workbench backlog
-
チャレンジ
Refining an Agile Workbench backlog
5 タスク
30 分
-
Stakeholders at GoGoRoad want to develop a new roadside assistance application to streamline operations for customer roadside assistance requests...
Training the email bot to understand topics
-
チャレンジ
Training the email bot to understand topics
1 タスク
15 分
-
U+ Bank wants to use Pega Email Bot to respond to customer problems and speed up business processes seamlessly. As a system architect, you are tasked...