Learn how Case Types represent a customer Microjourney™ from beginning to a desired outcome. Design the life cycle of a Case Type as a series of Steps...

Learn how to improve the predictive power of your adaptive models by configuring additional potential predictors in Pega Customer Decision Hub™. For...

This module explores how design systems evolved, defines what a design system is, and clarifies misconceptions. The module also introduces the basic...

Leverage responsive behavior, such as that found in layout templates, to create an optimal user experience regardless of which device users prefer.

This module covers how Pega designers capture user needs and business needs for building enterprise applications. You also learn several industry...

This module covers how Pega designers capture user needs and business needs for building enterprise applications. You also learn several industry...

With Dev Studio, developers can extend the application behavior configured in App Studio. Learn how to use Dev Studio to extend the configuration of...

Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...

As a Pega Business Architect, understanding the Pega Platform™ Constellation architecture enables you to quickly design and deliver consistent user...