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Managing runtime configuration
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チャレンジ
Managing runtime configuration
3 タスク
20 分
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MyTown users want to manage automation performance and assign tasks using the Pega Robot Manager™ application. The MyTown robotic development teams...
Moving robots manually between workgroups
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チャレンジ
Moving robots manually between workgroups
3 タスク
20 分
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MyTown is opting for unattended Robotic Process Automation (RPA) to manage the spike in Service Requests that occur on Mondays and Tuesdays of each...
Organizing robots and assignment types in Pega Robot Manager
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チャレンジ
Organizing robots and assignment types in Pega Robot Manager
4 タスク
30 分
Pega Robot Manager 8.8 -
MyTown wants to use unattended robots to manage the spike in Service Requests on Mondays and Tuesdays of each week because historically, the data...
Overriding Case Urgency
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チャレンジ
Overriding Case Urgency
1 タスク
10 分
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Onboarding Cases have an initial Urgency of 10. However, certain contractors need an expedited onboarding process because they are hired to work on...
Pausing and resuming case processing
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チャレンジ
Pausing and resuming case processing
1 タスク
10 分
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InsCorp is launching a roadside assistance service as a coverage option for automobile insurance policies. During the Service Stage, the customer...
Performing data handling with the Toolbox
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チャレンジ
Performing data handling with the Toolbox
6 タスク
30 分
Pega Robotic Automation 22.1 -
A Robotic Banking company introduces cashback credit cards for customers that signed up for a Supershop promotion. You are to create an automation...
Recording robotic automations
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チャレンジ
Recording robotic automations
2 タスク
15 分
Pega Robotic Automation 22.1 -
You are developing a robotic project for customer service representatives from the Robotic Banking industry. The customer service representatives use...
Routing work to users
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チャレンジ
Routing work to users
2 タスク
10 分
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Specific members of the city government perform Assignments on service request Cases. The services coordinator identifies three Assignments that must...
Routing work to users for BAs
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チャレンジ
Routing work to users for BAs
2 タスク
15 分
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In a DCO session, GoGoRoad stakeholders confirmed that assignments related to assistance requests often get lost in the handoff between different...
Running Pega Customer Decision Hub setup wizard
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チャレンジ
Running Pega Customer Decision Hub setup wizard
4 タスク
45 分
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U+ Bank has decided to improve the experience of its customers with personalized decisions that predictive and adaptive analytic models drive. To...