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Creating Customer Service data sources
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モジュール
Creating Customer Service data sources
1 トピック
10 分
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You use Customer Service data sources to add external data objects into the Pega Customer Service™ application. Within data sources, you can specify...
Creating Data Objects
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モジュール
Creating Data Objects
3 トピック
30 分
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Create Data Objects to model the attributes of an entity and establish a common context for a group of fields. Create a data relationship with a...
Creating workgroups and assignment types in Pega Robot Manager
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モジュール
Creating workgroups and assignment types in Pega Robot Manager
1 トピック
10 分
Pega Robot Manager 8.5.1 -
Create work groups and assignment types directly in Pega Robot Manager.
Debugging
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モジュール
Debugging
3 トピック
22 分
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Regardless of the programming and developing environment, developers use debugging concepts to test and rework the program continually. Those same...
Debugging application errors
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モジュール
Debugging application errors
3 トピック
40 分
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Test application functionality that returns an error or incorrect result to debug issues and identify an appropriate resolution path.
Debugging in Pega Robot Studio
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モジュール
Debugging in Pega Robot Studio
4 トピック
25 分
Pega Robotic Automation 22.1 -
Regardless of the programming and developing environment, developers use debugging concepts to test and rework the program continually. Those same...
Decision tables and trees
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モジュール
Decision tables and trees
4 トピック
35 分
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Decision tables and decision trees are fundamental to enforcing business decisions. Decision tables are a helpful approach when you must test the...
Defining a customer Microjourney
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モジュール
Defining a customer Microjourney
5 トピック
50 分
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Learn how Case Types represent a customer Microjourney™ from beginning to a desired outcome. Design the life cycle of a Case Type as a series of Steps...
Deploying and assigning robotic automations
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モジュール
Deploying and assigning robotic automations
6 トピック
1時間 5 分
Pega Robot Manager 8.5.3 -
Deploy and assign automation packages to Pega Robot Manager. Advance packages from development to production deployment levels.
Designing an approval Process
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モジュール
Designing an approval Process
1 トピック
15 分
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To enhance business reliability and accountability, configure an approval process that allows users to approve or reject tasks within the workflow.