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Always-On Outbound Customer Engagement

Cross-Sell on the Web Extended

Decisioning Consultant

Deployment Manager for 1:1 Customer Engagement

  • ミッション

    Deployment Manager for 1:1 Customer Engagement

    5 モジュール

    5 チャレンジ

    4 時間 35 分

    Visible to: All users
  • Learn how to leverage the out-of-the-box application pipelines that Deployment Manager provides to include branch merging, application packaging...

Pega Customer Decision Hub Foundation

PW24 Enhancing Customer Engagement with Pega Customer Decision Hub

  • ミッション

    PW24 Enhancing Customer Engagement with Pega Customer Decision Hub

    5 チャレンジ

    1時間 30 分

    Pega Customer Decision Hub '24.1 Visible to: All users
  • Hands-on Training: Enhancing Customer Engagement with Pega Customer Decision Hub™ 

      Discover how Pega Customer Decision Hub™ solves business problems...

    Pega Express introduction

    Presenting suggestions for agents

    • モジュール

      Presenting suggestions for agents

      4 トピック

      35 分

      Visible to: All users
    • During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...

    Importing customer data from a CSV

    • チャレンジ

      Importing customer data from a CSV

      2 タスク

      10 分

      Visible to: All users
    • U+ Bank wants to improve the experience of its customers with predictive and adaptive analytical models that drive personalized decisions. Following...

    Setting up data ingestion

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