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Always-On Outbound Customer Engagement

Cross-Sell on the Web Extended

Decisioning Consultant

Pega Customer Decision Hub Foundation

Pega Customer Service Case Management Edition

  • ミッション

    Pega Customer Service Case Management Edition

    2 モジュール

    3 チャレンジ

    1時間 30 分

    Pega Customer Service 8.7 Visible to: All users
  • In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...

PW24 Enhancing Customer Engagement with Pega Customer Decision Hub

  • ミッション

    PW24 Enhancing Customer Engagement with Pega Customer Decision Hub

    5 チャレンジ

    1時間 30 分

    Pega Customer Decision Hub '24.1 Visible to: All users
  • Hands-on Training: Enhancing Customer Engagement with Pega Customer Decision Hub™ 

      Discover how Pega Customer Decision Hub™ solves business problems...

    Building the customer analytical data model

    • モジュール

      Building the customer analytical data model

      9 トピック

      1時間 55 分

      Visible to: All users
    • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

    Building the Customer Insights Cache

    • モジュール

      Building the Customer Insights Cache

      9 トピック

      1時間 45 分

      Visible to: All users
    • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

    Next best action and customer interactions

    Preparing Customer Decision Hub for development

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