GoGoRoad stakeholders would like to know the number of  Assistance Request Cases that have been requested over the past 30 days. The stakeholders...

The business partners in the Human Resources (HR) department request two reports.

The first report must track the progress of candidate Cases...

GoGoRoad stakeholders want a way to quickly differentiate Assistance Request Cases during the Service and Resolution Stages. To clarify reporting on A...

The HR department wants to allow new employees to enroll in a health insurance plan on their first day of employment. To ensure that new employees can...

GoGoRoad wants to allow customers to create an assistance request Case from their mobile device. Customize the User mobile app Channel to design a...

A REST service has been created to access contact data for a customer. Your task is to access that data to replace the sample data.

Use the following...

As a manager, you need to use reports to get visibility into the application. In this exercise, you will create and resolve service cases from both...

During development, Human Resources (HR) business partners integrate with a legacy application to identify the latitude and longitude of a provided...

Stakeholders have requested two features involving Data Transforms. Before a Service Case is resolved, the system must copy the Service total from the...