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Pega Customer Decision Hub Foundation

Pega Process AI Essentials

Pega Theme Cosmos Section-Based UI for Designers

  • Mission

    Pega Theme Cosmos Section-Based UI for Designers

    1 Mission

    5 Modules

    10 hrs 17 mins

    Visible to: All users
  • The Pega Cosmos Designer Mission prepares you to conceptualize, plan, and prototype designs for a Pega application using the Pega Cosmos design system...

Preparation for 1:1 Customer Engagement Implementation

System Architect

Best practices for building accessibility into Pega applications

  • Module

    Best practices for building accessibility into Pega applications

    5 Topics

    1 hr 15 mins

    Visible to: All users
  • Pega provides a variety of out-of-the-box accessibility features with Pega Platform™ that you can use to create an application that is accessible and...

Business case for accessibility

  • Module

    Business case for accessibility

    3 Topics

    35 mins

    Visible to: All users
  • Building accessibility into your plan for the development of applications has a cost the same as all requirements. An organization must make choices...

DevOps

  • Module

    DevOps

    5 Topics

    50 mins

    All Products Visible to: All users
  • This module outlines the concepts, importance, and the implementation of DevOps practices.

Next best action and customer interactions

Presenting suggestions for agents

  • Module

    Presenting suggestions for agents

    4 Topics

    35 mins

    Visible to: All users
  • During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...

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