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Activities

Activities and Automations

  • Module

    Activities and Automations

    3 Topics

    35 mins

    Visible to: All users
  • Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications. Discover when to use an Automation...

Debugging application errors

Automating actions when a property value changes

Background processing

Creating and managing teams of users

Circumstancing Case processing

Configuring chat queues and routing

  • Module

    Configuring chat queues and routing

    5 Topics

    40 mins

    Visible to: All users
  • You use Digital Messaging so that customers can communicate with your organization in real time on any device. Chat requests can be sent to any...

Configuring Digital Messaging Manager

Creating a case from email

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