Specific members of the city government perform Assignments on service request Cases. The services coordinator identifies three Assignments that must...

GoGoRoad stakeholders want a way to quickly differentiate Assistance Request Cases during the Service and Resolution Stages. To clarify reporting on A...

U+ Comms, a leading telecommunications company, has decided to utilize Pega Customer Decision Hub to improve its customer experience and provide...

InsCorp wants to ensure that customers receive an email with a receipt of services, including a breakdown of the services provided. Add two...

HRApps provides payroll setup for employees. For the Payroll Setup Case Type, an employee provides their bank information for direct deposit. When the...

As a prompt manager for Pega Knowledge, you are tasked with updating the prompts currently used by knowledge article authors in your organization. To...

An organization is launching an application that facilitates loan requests. Customers initiate a loan request and enter their credit score and loan...

An organization is launching an application that facilitates loan requests. Customers initiate a loan request and enter their credit score, loan...

U+ Bank, a retail bank, currently sends credit card-related promotional emails to qualified customers.

Now, the business wants to prevent...