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Basic interrogation
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Modul
Basic interrogation
4 Themen
30 Min.
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Before developing a robotic solution for use with a Pega Platform™ application, you must complete the process of interrogating the necessary...
Inviting users to an application
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Modul
Inviting users to an application
1 Thema
10 Min.
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Add Personas and Channel interfaces to an application and assign users to Personas based on how they interact with a Case.
User guidance
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Modul
User guidance
2 Themen
15 Min.
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Guide users through the Case Life Cycle by identifying the current Case Status and adding instructions to enable users to complete assigned Tasks.
Creating and managing teams of users
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Modul
Creating and managing teams of users
1 Thema
15 Min.
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Work Groups and Work Queues allow cross-functional teams of users to work from a shared pool of Assignments and improve Process efficiency.
Best practices for building accessibility into Pega applications
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Modul
Best practices for building accessibility into Pega applications
5 Themen
1 Std. 15 Min.
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Pega provides a variety of out-of-the-box accessibility features with Pega Platform™ that you can use to create an application that is accessible and...
Best practices for the Pega Cosmos design system
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Modul
Best practices for the Pega Cosmos design system
7 Themen
1 Std. 45 Min.
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In this module, learn the best practices for designing in the Pega Cosmos design system, including how to work with general design standards, theming...
Best practices of the Pega Constellation design system
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Modul
Best practices of the Pega Constellation design system
10 Themen
2 Std. 5 Min.
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In this module, learn the best practices for designing in the Pega Constellation design system, including how to work with general design standards...
Evaluating application data with Insights for Business Architects
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Modul
Evaluating application data with Insights for Business Architects
1 Thema
20 Min.
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As a Pega Business Architect, you understand that all organizations need to analyze their operations to understand the performance of their teams and...
Managing application access for Business Architects
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Modul
Managing application access for Business Architects
2 Themen
30 Min.
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User management is fundamental to the successful implementation of a Pega Platform™ application.
As a Pega Business Architect, in order to...
Customizing the user interface for Business Architects
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Modul
Customizing the user interface for Business Architects
3 Themen
30 Min.
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As a Pega Business Architect, you need to understand the Pega Platform™ features that allow you to tailor the user experience based on channel and...