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Adding a new property to an existing entity

Adding clickstream data to a customer profile

Creating Insights for BAs

Creating a custom business report

Configuring a dashboard

Configuring intelligent routing

  • Reto

    Configuring intelligent routing

    2 Tareas

    10 minutos

    Visible to: All users
  • The U+ Bank email bot is set up. You are now expected to configure the email bot to react to customer requests, route work, and automatically respond...

Configuring the Email Manager portal

  • Reto

    Configuring the Email Manager portal

    3 Tareas

    15 minutos

    Visible to: All users
  • The U+ Bank email bot is set up, and you must configure the Email Manager portal to manually triage any emails that do not match the intelligent...

Creating reports that combine data from multiple classes

Creating an Insight

Creating a case completion prediction

  • Reto

    Creating a case completion prediction

    3 Tareas

    15 minutos

    Visible to: All users
  • U+ Insurance implements Pega Process AI™ to optimize case automation. The business wants to predict whether an incoming claim has a low probability of...

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