Learn how Case Types represent a customer Microjourney™ from beginning to a desired outcome. Design the life cycle of a Case Type as a series of Steps...

Deploy and assign automation packages to Pega Robot Manager.  Advance packages from development to production deployment levels.

Mobile app experiences built with Pega Platform™ can be configured for each user role. Learn how to personalize the theme colors of a mobile app...

To enhance business reliability and accountability, configure an approval process that allows users to approve or reject tasks within the workflow.

Learn three techniques to create a report that references data from multiple classes: combining data in a report by creating subreports, configuring...

Leverage responsive behavior, such as that found in layout templates, to create an optimal user experience regardless of which device users prefer.

As with any application, robotic project errors that cannot be easily debugged or resolved happen in production. The diagnostic tools in Pega Robot...

As with any application, robotic solution errors occur in production that may not always be easily debugged or resolved. Diagnostics in Pega Robot...

Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...