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Configuring a dashboard

Defining a customer Microjourney

Designing a mobile app experience

Designing UI for multiple devices

Evaluating application data with Insights for Business Architects

Exploring application data with Insights

Gaining insight into business efficiency

Low code during the Build phase

  • Módulo

    Low code during the Build phase

    5 Temas

    55 minutos

    Visible to: All users
  • In the Build phase of Pega Express, you use Pega's low-code development platform to configure and test your application. Pega Platform leverages...

Monitoring your contact center with Insights

  • Módulo

    Monitoring your contact center with Insights

    2 Temas

    15 minutos

    Visible to: All users
  • Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

Pega Customer Service performance considerations

  • Módulo

    Pega Customer Service performance considerations

    3 Temas

    30 minutos

    Pega Customer Service 8.8 Visible to: All users
  • Reviews the performance guidelines to use when implementing Pega Customer Service™ applications. Learn about performance, best practices for data...

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