The Human Resources (HR) department wants to allow HR business partners to update the start date for an employee while the onboarding case is open. If...

GoGoRoad wants to allow customers to create an assistance request Case from their mobile device. Customize the User mobile app Channel to design a...

Development of the HRApps application is complete. You are asked to migrate the application to a testing system. Quality assurance (QA testers)...

A REST service has been created to access contact data for a customer. Your task is to access that data to replace the sample data.

Use the following...

During development, Human Resources (HR) business partners integrate with a legacy application to identify the latitude and longitude of a provided...

Stakeholders have requested two features involving Data Transforms. Before a Service Case is resolved, the system must copy the Service total from the...

In the last DCO session, the GoGoRoad stakeholders identified two new business requirements:

• Before a Service Case is resolved, the system must copy...

To ensure that customers are billed for only the services provided, the program manager wants the application to display a list of the services...

The Payroll Setup Case Type provides automatic tax withholdings calculated based on the selected filing status. The current version of the Case Type...