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Inviting users to an application
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Módulo
Inviting users to an application
1 Tema
10 minutos
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Add Personas and Channel interfaces to an application and assign users to Personas based on how they interact with a Case.
User guidance
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Módulo
User guidance
2 Temas
15 minutos
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Guide users through the Case Life Cycle by identifying the current Case Status and adding instructions to enable users to complete assigned Tasks.
Benutzerteams erstellen und verwalten
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Módulo
Benutzerteams erstellen und verwalten
3 Temas
25 minutos
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Erstellen Sie Arbeitsgruppen und Arbeitswarteschlangen, sodass funktionsübergreifende Benutzerteams an einem gemeinsamen Aufgabenpool arbeiten können...
Evaluating application data with Insights for Business Architects
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Módulo
Evaluating application data with Insights for Business Architects
1 Tema
20 minutos
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As a Pega Business Architect, you understand that all organizations need to analyze their operations to understand the performance of their teams and...
Managing application access for Business Architects
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Módulo
Managing application access for Business Architects
2 Temas
30 minutos
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User management is fundamental to the successful implementation of a Pega Platform™ application.
As a Pega Business Architect, in order to...
Managing Case relationships for the Business Architect
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Módulo
Managing Case relationships for the Business Architect
3 Temas
40 minutos
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As a Pega Business Architect, understanding Case relationships enables you to design Pega Platform™ solutions that solve complex business processes...
Case Life Cycle design for Business Architects
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Módulo
Case Life Cycle design for Business Architects
6 Temas
1 h 15 minutos
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As a Pega Business Architect, understanding how you transform business process with Pega Platform™ applications begins with designing the Case Life...
Controlling Case workflow for Business Architects
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Módulo
Controlling Case workflow for Business Architects
6 Temas
1 h 25 minutos
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As a Pega Business Architect, understanding Pega's out-of-the-box features for controlling the workflow allows you to design for multiple pathways...
Pega positioning for Business Architects
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Módulo
Pega positioning for Business Architects
7 Temas
1 h 40 minutos
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As a Pega Business Architect, having a good understanding of the foundational elements of Pega Platform™ capabilities enables you to guide your...
Pega tools that support Scrum for Business Architects
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Módulo
Pega tools that support Scrum for Business Architects
6 Temas
1 h 45 minutos
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Pega Platform™ supports collaboration between the business and IT teams by providing an extensive set of tools within Pega that support the Agile...