Skip to main content

Search

Language

Library

Type

Skill Level

Product

Capability

Role

Always-On Outbound Customer Engagement

Cross-Sell on the Web Extended

Decisioning Consultant

End-to-end Pega Customer Decision Hub Implementation

  • ミッション

    End-to-end Pega Customer Decision Hub Implementation

    22 チャレンジ

    9 時間 25 分

    Visible to: All users
  • The End-to-End Pega Customer Decision Hub Implementation mission presents a practical learning opportunity to build a Customer Decision Hub...

Pega Customer Decision Hub Foundation

Pega Digital Messaging

Preparation for 1:1 Customer Engagement Implementation

Building the customer analytical data model

  • モジュール

    Building the customer analytical data model

    9 トピック

    1時間 55 分

    Visible to: All users
  • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Building the Customer Insights Cache

  • モジュール

    Building the Customer Insights Cache

    9 トピック

    1時間 45 分

    Visible to: All users
  • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Configuring chat queues and routing

  • モジュール

    Configuring chat queues and routing

    5 トピック

    40 分

    Visible to: All users
  • You use Digital Messaging so that customers can communicate with your organization in real time on any device. Chat requests can be sent to any...

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice