Modellieren Sie die Genehmigungsverarbeitung unter Berücksichtigung einer Berichtshierarchie. So können Sie ein Modell der Genehmigungen durch das...

Learn how to perform administrative tasks and prepare your organization to create content. Define the content taxonomy for your organization and...

Create child Cases to model work that different parties perform, work that follows different reporting options, work that follows different reporting...

Learn how to create personas and channel contexts in Customer Decision Hub, and how to use them for next-best-action testing. Explore the reasons...

Verwenden Sie temporäre Cases, um Speicherplatz zu sparen und die Systemleistung zu verbessern.

Learn how Case Types represent a customer Microjourney™ from beginning to a desired outcome. Design the life cycle of a Case Type as a series of Steps...

Decision tables and decision trees are fundamental to enforcing business decisions. Decision tables are a helpful approach when you must test the...

Pega Platform™ provides an application development environment where Citizen Developers and System Architects alike create digital solutions to...

Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...