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Mobile apps for Pega applications
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モジュール
Mobile apps for Pega applications
2 トピック
20 分
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Learn how to configure delivery options for a mobile app for a Pega Platform™ application.
Automating actions when a property value changes
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モジュール
Automating actions when a property value changes
1 トピック
15 分
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Automating actions whenever the value of a property changes allows for more sophisticated case automation.
Background processing
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モジュール
Background processing
4 トピック
50 分
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Learn how the background processing capabilities in Pega Platform™ allow you to offload tasks to help improve throughput and efficiency. Learn how to...
Creating and managing teams of users
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モジュール
Creating and managing teams of users
1 トピック
15 分
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Work Groups and Work Queues allow cross-functional teams of users to work from a shared pool of Assignments and improve Process efficiency.
Building the customer analytical data model
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モジュール
Building the customer analytical data model
9 トピック
1時間 55 分
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Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Building the Customer Insights Cache
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モジュール
Building the Customer Insights Cache
9 トピック
1時間 45 分
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Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Circumstancing Case processing
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モジュール
Circumstancing Case processing
4 トピック
50 分
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Create variations of a Rule that can be run in specific circumstances, to better tailor application behavior to variations identified by the business.
Designing a mobile app experience
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モジュール
Designing a mobile app experience
2 トピック
25 分
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Mobile app experiences built with Pega Platform™ can be configured for each user role. Learn how to personalize the theme colors of a mobile app...
Designing UI for multiple devices
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モジュール
Designing UI for multiple devices
3 トピック
30 分
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Leverage responsive behavior, such as that found in layout templates, to create an optimal user experience regardless of which device users prefer.
Configuring common phrases for agents
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モジュール
Configuring common phrases for agents
1 トピック
10 分
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Learn how to provide customer service agents with a set of common phrases so that, in any text-based channel, the agents can insert preapproved...