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Configuring Digital Messaging Manager
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モジュール
Configuring Digital Messaging Manager
8 トピック
1時間 10 分
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The Digital Messaging Manager lets you add chat connections and social messaging platforms to your Digital Messaging channel interface. The Digital...
Configuring Portal content
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モジュール
Configuring Portal content
2 トピック
20 分
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Tailor the user experience based on Channel and Persona to allow users to perform their jobs more efficiently.
Configuring UI elements
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モジュール
Configuring UI elements
2 トピック
20 分
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Learn about how themes update the styling of UI elements to meet branding requirements. Learn how to configure dynamic functionality on UI elements.
Controlling Case workflow for Business Architects
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モジュール
Controlling Case workflow for Business Architects
6 トピック
1時間 25 分
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As a Pega Business Architect, understanding Pega's out-of-the-box features for controlling the workflow allows you to design for multiple pathways...
Creating a child Case
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モジュール
Creating a child Case
1 トピック
15 分
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Create child Cases to model work that different parties perform, work that follows different reporting options, work that follows different reporting...
Creating a data relationship
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モジュール
Creating a data relationship
2 トピック
30 分
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Create data objects to model the attributes of an entity and establish a common context for a group of fields. Create a data relationship in a Case...
Creating Data Objects
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モジュール
Creating Data Objects
3 トピック
30 分
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Create Data Objects to model the attributes of an entity and establish a common context for a group of fields. Create a data relationship with a...
Customizing the user interface for Business Architects
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モジュール
Customizing the user interface for Business Architects
3 トピック
30 分
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As a Pega Business Architect, you need to understand the Pega Platform™ features that allow you to tailor the user experience based on channel and...
Defining a customer Microjourney
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モジュール
Defining a customer Microjourney
5 トピック
50 分
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Learn how Case Types represent a customer Microjourney™ from beginning to a desired outcome. Design the life cycle of a Case Type as a series of Steps...
Defining a reporting strategy
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モジュール
Defining a reporting strategy
4 トピック
1時間 55 分
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Defining a reporting strategy goes beyond creating reports in Pega Platform™. Many organizations use a data warehousing solution and have distinct...