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Simulating an external data source
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チャレンジ
Simulating an external data source
3 タスク
10 分
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During roadside assistance, a service provider performs minor mechanical repairs. Requests for roadside assistance must identify the vehicle so that...
Merging a development Branch
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チャレンジ
Merging a development Branch
4 タスク
30 分
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The Payroll Setup Case Type provides automatic tax withholdings calculated based on the selected filing status. The current version of the Case Type...
Skimming a Ruleset
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チャレンジ
Skimming a Ruleset
3 タスク
10 分
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Your manager requests that you configure the filing status field in the Payroll Setup Case Type as a radio selection with Single and Married options...
Skipping a process based on business context
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チャレンジ
Skipping a process based on business context
1 タスク
10 分
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Roadside assistance requests are covered for customers who have opted for the higher membership coverage level. Configure the Enter payment...
Integrating external customer service data
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チャレンジ
Integrating external customer service data
5 タスク
30 分
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A REST service has been created to access contact data for a customer. Your task is to access that data to replace the sample data.
Use the following...
Leveraging reports in the contact center
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チャレンジ
Leveraging reports in the contact center
4 タスク
15 分
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As a manager, you need to use reports to get visibility into the application. In this exercise, you will create and resolve service cases from both...
Manipulating application data in Dev Studio
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チャレンジ
Manipulating application data in Dev Studio
3 タスク
20 分
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To ensure that customers are billed for only the services provided, the program manager wants the application to display a list of the services...
Monitoring the guardrail compliance score
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チャレンジ
Monitoring the guardrail compliance score
2 タスク
10 分
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The GoGoRoad application development team has completed and checked in their work for the day. You evaluate the quality of their work by viewing the...
Sourcing a page property with a keyed Data Page
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チャレンジ
Sourcing a page property with a keyed Data Page
3 タスク
15 分
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To help applicants select the correct position during the Submission Stage, recruiters ask that the description of an open position to be displayed...
Securing an application using attribute-based access control
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チャレンジ
Securing an application using attribute-based access control
4 タスク
30 分
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Each candidate Case includes a Taxpayer Identification Number (TIN) to identify the candidate. This information is considered sensitive personal...