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Background processing

Creating and managing teams of users

Case Life Cycle design for Business Architects

Pega positioning for Business Architects

Pega tools that support Scrum for Business Architects

Circumstancing Case processing

Designing a mobile app experience

Designing UI for multiple devices

Configuring chat queues and routing

  • Module

    Configuring chat queues and routing

    5 Topics

    40 mins

    Visible to: All users
  • You use Digital Messaging so that customers can communicate with your organization in real time on any device. Chat requests can be sent to any...

Configuring Digital Messaging Manager

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