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Application Development Intermediate

Business Architect

Low-Code App Builder Extended

Reviewing log files

Configuring business conditions

Business conditions

  • Module

    Business conditions

    2 Topics

    20 mins

    Visible to: All users
  • Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...

Presenting suggestions for agents

  • Module

    Presenting suggestions for agents

    6 Topics

    55 mins

    Visible to: All users
  • During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...

Creating a Rule

Low-code defined

Reviewing log files

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