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Pega Robot Manager
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Mission
Pega Robot Manager
10 Modules
8 Challenges
10 hrs 10 mins
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Discover how you can use Pega Robot Manager™ to extend the functionality of attended automations and to batch process large volumes of work...
Managing deployment packages in Pega Robot Manager
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Challenge
Managing deployment packages in Pega Robot Manager
4 Tasks
30 mins
Pega Robot Manager 8.8 -
MyTown has completed the development for automation projects and is ready to begin testing. To facilitate the testing, MyTown will deploy the projects...
Configuring Pega Robot Manager
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Challenge
Configuring Pega Robot Manager
4 Tasks
30 mins
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MyTown wants to assign and manage automation execution for Inquiries and Service Requests case types using a Pega Robot Manager™ application. The...
Managing runtime configuration
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Challenge
Managing runtime configuration
3 Tasks
20 mins
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MyTown users want to manage automation performance and assign tasks using the Pega Robot Manager™ application. The MyTown robotic development teams...
Creating and managing teams of users
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Module
Creating and managing teams of users
1 Topic
15 mins
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Work groups and work queues allow cross-functional teams of users to work from a shared pool of assignments and improve process efficiency.
Navigating the Pega Robot Manager Portal
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Module
Navigating the Pega Robot Manager Portal
2 Topics
15 mins
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The Pega Robot Manager dashboard functionality is based on Pega Platform™. Though the inclusion of general dashboard functionality from Pega Platform...
Dev Studio overview
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Module
Dev Studio overview
1 Topic
15 mins
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With Dev Studio, developers can extend the application behavior configured in App Studio. Learn how to use Dev Studio to extend the configuration of...
Configuring organization structure
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Challenge
Configuring organization structure
6 Tasks
15 mins
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For the next phase of the challenge, you configure a basic organizational structure for the MyTown application within Pega Robot Manager™. MyTown has...
Creating and managing teams of users
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Challenge
Creating and managing teams of users
5 Tasks
15 mins
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In Roadside Assistance cases, a customer service representative (CSR) must assign a service provider to the case, review the summary of the services...
Creating reports and monitoring data in Pega Robot Manager
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Challenge
Creating reports and monitoring data in Pega Robot Manager
4 Tasks
20 mins
Pega Robot Manager 8.8 -
MyTown has used the robotic process automation (RPA) services for two months and has received complaints from users that Service requests and...