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Always-On Outbound Customer Engagement

Business Architect

Cross-Sell on the Web Extended

Decisioning Consultant

Pega Customer Decision Hub Foundation

Pega Process AI Essentials

PW24 Enhancing Customer Engagement with Pega Customer Decision Hub

  • Mission

    PW24 Enhancing Customer Engagement with Pega Customer Decision Hub

    5 Challenges

    1 Std. 30 Min.

    Pega Customer Decision Hub '24.1 Visible to: All users
  • Hands-on Training: Enhancing Customer Engagement with Pega Customer Decision Hub™ 

      Discover how Pega Customer Decision Hub™ solves business problems...

    Architecture and design during the Prepare phase

    • Modul

      Architecture and design during the Prepare phase

      6 Themen

      1 Std. 30 Min.

      Visible to: All users
    • Architecture and design decisions in the Prepare phase ready your team for the Build phase. During Prepare, you refine the business and technical...

    Best practices for building accessibility into Pega applications

    • Modul

      Best practices for building accessibility into Pega applications

      5 Themen

      1 Std. 15 Min.

      Visible to: All users
    • Pega provides a variety of out-of-the-box accessibility features with Pega Platform™ that you can use to create an application that is accessible and...

    Building the customer analytical data model

    • Modul

      Building the customer analytical data model

      9 Themen

      1 Std. 55 Min.

      Visible to: All users
    • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

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