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Attaching PDF files to a case

  • Reto

    Attaching PDF files to a case

    2 Tareas

    10 minutos

    Pega Platform 8.8 Visible to: All users
  • InsCorp wants to ensure that customers receive an email with a receipt of services, including a breakdown of the services provided. Add two...

Creating Insights for BAs

Creating a custom business report

Case-Typ „Backlog“ untersuchen

Configuring a dashboard

Configuring business conditions

Configuring intelligent routing

  • Reto

    Configuring intelligent routing

    2 Tareas

    10 minutos

    Visible to: All users
  • The U+ Bank email bot is set up. You are now expected to configure the email bot to react to customer requests, route work, and automatically respond...

Configuring the Email Manager portal

  • Reto

    Configuring the Email Manager portal

    3 Tareas

    15 minutos

    Visible to: All users
  • The U+ Bank email bot is set up, and you must configure the Email Manager portal to manually triage any emails that do not match the intelligent...

Creating an Insight

Creating a Pega Email Bot

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