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Setting Case Status
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Reto
Setting Case Status
1 Tarea
20 minutos
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After reviewing the progress on the service request Case development, the MyTown Mayor and the Services Coordinator see additional areas for...
Case-Typ „Backlog“ untersuchen
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Reto
Case-Typ „Backlog“ untersuchen
11 Tareas
30 minutos
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Sie sind gerade als Pega Business Architect in das GoGoRoad-Anwendungsentwicklungsprojekt eingestiegen.
GoGoRoad ist ein Kfz-Serviceunternehmen, das...
Collaborating with Pulse and Tags
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Reto
Collaborating with Pulse and Tags
2 Tareas
10 minutos
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Throughout the Case Life Cycle of the GoGoRoad application, members of the CSR team must stay in contact with one another. One of the most efficient...
Collaborating in Spaces and Pulse
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Reto
Collaborating in Spaces and Pulse
3 Tareas
10 minutos
Pega Platform 8.8 -
Throughout the case lifecycle of the GoGoRoad application, members of the CSR team must stay in contact with one another. One of the most efficient...
Configuring cascading approvals with an authority matrix
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Reto
Configuring cascading approvals with an authority matrix
3 Tareas
10 minutos
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As the repair service grows, GoGoRoad stakeholders want to allow Territory Managers to submit new vendors as service providers for approval. If the...
Configuring a cascading approval with a reporting structure
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Reto
Configuring a cascading approval with a reporting structure
2 Tareas
10 minutos
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GoGoRoad stakeholders want to allow Territory Managers to add new vendors as service providers as the service grows. If the vendor is The Automobile...
Setting UseKeys and implementing ASO
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Reto
Setting UseKeys and implementing ASO
5 Tareas
45 minutos
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Based on the business case, users may work with multiple customers simultaneously. Because the CRM application contains customer and account...
Configuring a data source
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Reto
Configuring a data source
1 Tarea
15 minutos
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As a system architect, there is a requirement for the contact identifier to be used in dialogs in the Contact category. You have been tasked with...
Configuring business conditions
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Reto
Configuring business conditions
2 Tareas
5 minutos
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U+ Bank identifies that many customer are missing their payment due dates, resulting in late fees and negative impact on their credit score. To...
Configuring organization structure
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Reto
Configuring organization structure
6 Tareas
15 minutos
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For the next phase of the challenge, you configure a basic organizational structure for the MyTown application within Pega Robot Manager™. MyTown has...