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Decision tables and trees
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Module
Decision tables and trees
4 Rubriques
35 mins
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Decision tables and Decision trees are fundamental to enforcing business decisions. Decision tables are a helpful approach when you must test the...
Defining a customer Microjourney
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Module
Defining a customer Microjourney
5 Rubriques
50 mins
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Learn how Case Types represent a customer Microjourney™ from beginning to a desired outcome. Design the life cycle of a Case Type as a series of Steps...
Deploying and assigning robotic automations
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Module
Deploying and assigning robotic automations
6 Rubriques
1h 5 mins
Pega Robot Manager 8.5.3 -
Deploy and assign automation packages to Pega Robot Manager. Advance packages from development to production deployment levels.
Designing an approval Process
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Module
Designing an approval Process
1 Rubrique
15 mins
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To enhance business reliability and accountability, configure an approval process that allows users to approve or reject tasks within the workflow.
Diagnostic tools in Pega Robot Studio
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Module
Diagnostic tools in Pega Robot Studio
4 Rubriques
30 mins
Pega Robotic Automation 22.1 -
As with any application, robotic project errors that cannot be easily debugged or resolved happen in production. The diagnostic tools in Pega Robot...
Diagnostics
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Module
Diagnostics
6 Rubriques
58 mins
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As with any application, robotic solution errors occur in production that may not always be easily debugged or resolved. Diagnostics in Pega Robot...
Distributing work to robots
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Module
Distributing work to robots
6 Rubriques
40 mins
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One of the most crucial elements of using Pega Robot Manager is to ensure that unattended robots have the proper access to its work group and...
Enhanced interrogation options
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Module
Enhanced interrogation options
6 Rubriques
45 mins
Pega Robotic Automation 22.1 -
To perform more complex actions in Pega Robot Studio, you must use different approaches than just the default interrogation options. Robot Studio...
Error resolution and troubleshooting
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Module
Error resolution and troubleshooting
4 Rubriques
30 mins
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Attended and unattended robots can encounter various issues that affect their performance and task completion. Learn how to identify, resolve, and...
Escalating late work
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Module
Escalating late work
1 Rubrique
10 mins
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Set a passed deadline interval with both Urgency adjustments and escalation Actions to drive late work to completion.