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Designing a Case Life Cycle for BAs

Escalating late work

Establishing Service-Level Agreements for BAs

Examining the Case Type Backlog

Inspecting a Deployment Manager pipeline

  • Défi

    Inspecting a Deployment Manager pipeline

    7 Tâches

    10 mins

    Visible to: All users
  • You are the Release Manager for three applications, HRApps, ITApproval, and PegaGP. As a Release Manager, you are responsible for managing the...

Merging rule branches using the Merge pipeline

  • Défi

    Merging rule branches using the Merge pipeline

    7 Tâches

    15 mins

    Visible to: All users
  • You are the PegaGP Release Manager and an Application Developer for the PegaGP application.

    As the Release Manager, you are responsible for managing...

Overriding Case Urgency

Pausing and resuming case processing

Performing Pega scenario testing

  • Défi

    Performing Pega scenario testing

    2 Tâches

    15 mins

    Pega Platform 8.7 Visible to: All users
  • A member service representative needs to perform the following actions for an Assistance Request application:

    • Add a new household using the Add...

Performing Pega unit testing

  • Défi

    Performing Pega unit testing

    3 Tâches

    15 mins

    Pega Platform 8.7 Visible to: All users
  • For an Assistance Request case, when users enter the make of a vehicle, one or more associated vehicles are displayed in the Vehicle list. Users...

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