Search
Temporäre Cases erstellen und permanent machen
-
Module
Temporäre Cases erstellen und permanent machen
3 Rubriques
20 mins
-
Verwenden Sie temporäre Cases, um Speicherplatz zu sparen und die Systemleistung zu verbessern.
Defining a customer Microjourney
-
Module
Defining a customer Microjourney
5 Rubriques
50 mins
-
Learn how Case Types represent a customer Microjourney™ from beginning to a desired outcome. Design the life cycle of a Case Type as a series of Steps...
Decision tables and trees
-
Module
Decision tables and trees
4 Rubriques
35 mins
-
Decision tables and Decision trees are fundamental to enforcing business decisions. Decision tables are a helpful approach when you must test the...
Defining a reporting strategy
-
Module
Defining a reporting strategy
4 Rubriques
1h 55 mins
-
Defining a reporting strategy goes beyond creating reports in Pega Platform™. Many organizations use a data warehousing solution and have distinct...
Designing reports with multiple sources
-
Module
Designing reports with multiple sources
4 Rubriques
55 mins
-
Learn three techniques to create a report that references data from multiple classes: combining data in a report by creating subreports, configuring...
The Discover phase and your MLP
-
Module
The Discover phase and your MLP
12 Rubriques
1h 55 mins
-
Discover is the first phase within the Pega Express™ delivery approach, based on design thinking. Design thinking plays a key role and helps your team...
Identifying duplicate Cases
-
Module
Identifying duplicate Cases
1 Rubrique
10 mins
-
Specify conditions that help identify potential duplicate submissions to avoid duplication and reduce inefficiency.
Sending emails during Case processing
-
Module
Sending emails during Case processing
1 Rubrique
15 mins
-
Organizations depend on timely communication to establish a shared understanding of transactions or Assignments. Generate and send automated emails...
Pega Express introduction
-
Module
Pega Express introduction
3 Rubriques
20 mins
-
Pega Express™ is a light, design-focused delivery approach that combines Pega's low-code experience, best practices in application development, and...
Email bot cases and responses
-
Module
Email bot cases and responses
2 Rubriques
25 mins
Pega Platform 8.8 -
Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...