Learn how Pega Voice AI™ integrates with your Pega Customer Service™ application. Understand the components of the Voice AI architecture and how these...

The IT department is adding the ability for users to work on an internal Portal. They submitted a requirement to display open positions within TGB to...

The Human Resources (HR) department wants the ability to add a new hire to the company payroll. The PegaHR application includes a Case Type to perform...

U+ Bank wants to improve the experience of its customers with personalized decisions that are driven by customer-centric engagement policies and...

Requests for roadside assistance must identify the vehicle so that a service provider can prepare for the service call. For example, certain vehicles...

Onboarding Cases have an initial Urgency of 10. However, certain contractors need an expedited onboarding process because they are hired to work on...

During development, Human Resources (HR) business partners integrate with a legacy application to identify the latitude and longitude of a provided...

GoGoRoad-Stakeholder möchten Gebietsleitern gestatten, mit zunehmendem Servicewachstum neue Lieferanten als Dienstanbieter hinzuzufügen. Handelt es...

As part of each candidate Case, TGB performs a background check on the applicant. As part of the background check, a SOAP connector is invoked to...