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Szenariobasierte Test-Cases erstellen und ausführen
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モジュール
Szenariobasierte Test-Cases erstellen und ausführen
2 トピック
25 分
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Erstellen Sie Szenario-Tests, um Tests auf Basis realen Anwendungs-Cases durchzuführen. Szenario-Tests umfassen mehrere Regeln und prüfen das...
Customer Decision Hub overview
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モジュール
Customer Decision Hub overview
5 トピック
55 分
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Familiarize yourself with the one-to-one customer engagement paradigm and discover how Pega’s omnichannel AI delivers the right action during every...
Customer Decision Hub predictions
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モジュール
Customer Decision Hub predictions
3 トピック
35 分
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Discover the Pega Customer Decision Hub™ predictions in the Prediction Studio portal, a comprehensive workspace for Data Scientists who manage...
Defining a customer Microjourney
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モジュール
Defining a customer Microjourney
5 トピック
50 分
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Learn how Case Types represent a customer Microjourney™ from beginning to a desired outcome. Design the life cycle of a Case Type as a series of Steps...
Customizing the appearance of a form
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モジュール
Customizing the appearance of a form
4 トピック
40 分
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Organize information for end-users by using layouts and controls for easy navigation through forms.
Customizing the customer service user interface
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モジュール
Customizing the customer service user interface
2 トピック
15 分
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Learn how to configure various aspects of the Pega Customer Service™ UI. Customize the layout for a service case, add a field to display, and modify...
Customizing the sales process
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モジュール
Customizing the sales process
1 トピック
10 分
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The first steps in implementing a Pega Sales Automation™ application typically involve a gap analysis. The outcome of the gap analysis often contains...
The Data Model
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モジュール
The Data Model
4 トピック
50 分
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Capture and present data in your application to provide the information that is necessary to complete work. Configure relationships among data types...
Dashboards
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モジュール
Dashboards
4 トピック
25 分
Pega Process Mining -
Dashboards in Pega Process Mining present meaningful information in a visually appealing form and help you to see relationships in the data. For...
Data management using Data Sets
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モジュール
Data management using Data Sets
1 トピック
15 分
Pega Platform -
Data Sets help you to manage and define collections of records. They enable data abstraction, representing data stored in different sources and...