Create Data Objects to model the attributes of an entity and establish a common context for a group of fields. Create a data relationship with a...

As a Pega Business Architect, you need to understand the Pega Platform™ features that allow you to tailor the user experience based on channel and...

Diagnosing performance issues requires understanding the root cause of an issue. For example, a user might report that an application takes a minute...

Learn how Case Types represent a customer Microjourney™ from beginning to a desired outcome. Design the life cycle of a Case Type as a series of Steps...

To enhance business reliability and accountability, configure an approval process that allows users to approve or reject tasks within the workflow.

Learn three techniques to create a report that references data from multiple classes: combining data in a report by creating subreports, configuring...

As a Pega Business Architect, understanding the Pega Platform™ Constellation architecture enables you to quickly design and deliver consistent user...

As a Pega Business Architect, you understand that all organizations need to analyze their operations to understand the performance of their teams and...

Pega Platform™ allows you to easily explore and analyze data in your application using the Explore Data landing page. You can use Insights to...