Learn how the background processing capabilities in Pega Platform™ allow you to offload tasks to help improve throughput and efficiency. Learn how to...

Work Groups and Work Queues allow cross-functional teams of users to work from a shared pool of Assignments and improve Process efficiency.

Create variations of a Rule that can be run in specific circumstances, to better tailor application behavior to variations identified by the business.

Mobile app experiences built with Pega Platform™ can be configured for each user role. Learn how to personalize the theme colors of a mobile app...

Leverage responsive behavior, such as that found in layout templates, to create an optimal user experience regardless of which device users prefer.

Learn how to provide customer service agents with a set of common phrases so that, in any text-based channel, the agents can insert preapproved...

Learn how to create your own customer composite tabs. Customer composite tabs are used to display a logical group of information to a user in Pega...

Learn how to configure various aspects of the Pega Customer Service™ UI. Customize the layout for a service case, add a field to display, and modify...

With Dev Studio, developers can extend the application behavior configured in App Studio. Learn how to use Dev Studio to extend the configuration of...