Your company wants to set up a consistent greeting for customer service agents to use when sending emails to customers. The message thanks the...

The Human Resources (HR) department requests the ability to update Rules that describe department and company policies in the HRApps application. Add...

The business wants to ensure that all customer service representative verify the identity of a customer at the start of an interaction. You have been...

GogoRoad is experiencing a large number of failed login attempts. Management suspects that the attempts are malicious attacks by an internet bot...

As a customer service app administrator, you must create a new tab to display the transaction history and statement for a contact in a separate tab.

GoGoRoad provides roadside assistance services through contracted vendors. To ensure customer satisfaction and service consistency across vendors...

You have been asked to make the following changes to the Pega Customer Service user interface, which is displayed when customer service representative...

Development of the HRApps application is complete. You are asked to migrate the application to a testing system. Quality assurance (QA testers)...

GoGoRoad product managers want to restrict access to development on the New Vendor Case Type so that only approved roles perform updates. Configure...