After reviewing the progress on the service request Case development, the MyTown Mayor and the Services Coordinator see additional areas for...

Based on the business case, users may work with multiple customers simultaneously. Because the CRM application contains customer and account...

Prior to beginning work on the Roadside Assistance application, stakeholders have requested an estimate of the project size and scope. The estimate is...

With the prototype for the GoGoRoad application and Assistance Request Case Type complete, stakeholders have requested a revised estimate of the...

Payments for roadside assistance requests are covered for customers who have opted for the higher Gold coverage level. Customers with the Gold...

Roadside assistance requests are covered for customers who have opted for the higher membership coverage level. Configure the Enter payment...

The Robotic Banking company plans to streamline work by allowing its workers to automatically open and log in to everyday work applications and web...

ABC Enterprises requests that your development team finish the testing to verify the Citrix automation architecture. You must test the connectivity...

U+ Bank wants their CSRs to be more formal when interacting with customers. You have been asked to update the dialog in the Address Change service...