Search
Configuring Primary Fields for BAs
-
チャレンジ
Configuring Primary Fields for BAs
4 タスク
10 分
-
During Directly Capture Objectives (DCO) conversations, business stakeholders revealed that GoGoRoad's CSRs waste valuable time searching for basic...
Configuring Rule resolution
-
チャレンジ
Configuring Rule resolution
2 タスク
25 分
-
Human Resources (HR) business partners create benefits enrollment and employee evaluation Cases on behalf of TGB employees. To ensure that they create...
Configuring UI elements
-
チャレンジ
Configuring UI elements
2 タスク
10 分
-
After a request for roadside assistance is approved, a service provider is dispatched to the location provided by the customer. To perform this task...
Creating a case completion prediction
-
チャレンジ
Creating a case completion prediction
3 タスク
15 分
-
U+ Insurance implements Pega Process AI™ to optimize case automation. The business wants to predict whether an incoming claim has a low probability of...
Creating a Digital Messaging interface
-
チャレンジ
Creating a Digital Messaging interface
2 タスク
10 分
-
U+ Bank wants to set up its chatbot to respond to service requests received from several digital channels. As an initial step, the bank first wants to...
Creating a fraud prediction
-
チャレンジ
Creating a fraud prediction
3 タスク
15 分
-
U+ Insurance routes incoming car insurance claims for straight-through processing when the amount of a claim is under a set limit. If the amount of...
Creating a new entity
-
チャレンジ
Creating a new entity
5 タスク
15 分
-
U+ Bank wants to improve the experience of its customers with personalized decisions that are driven by customer-centric engagement policies and...
Creating a Pega Web Mashup
-
チャレンジ
Creating a Pega Web Mashup
4 タスク
15 分
-
GoGoRoad is a roadside assistance application owned by Uplus Auto. GoGoRoad stakeholders want to give customers the ability to create a new assistance...
Creating and managing teams of users
-
チャレンジ
Creating and managing teams of users
5 タスク
15 分
-
In Roadside Assistance Cases, a customer service representative (CSR) must assign a service provider to the Case, review the summary of the services...
Creating data relationships in Views
-
チャレンジ
Creating data relationships in Views
4 タスク
10 分
-
The Mayor of MyTown asks you, the town project manager, to enable residents to report problems they encounter on line so that the necessary work can...