Add Personas and Channel interfaces to an application and assign users to Personas based on how they interact with a Case.

Guide users through the Case Life Cycle by identifying the current Case Status and adding instructions to enable users to complete assigned Tasks.

Work Groups and Work Queues allow cross-functional teams of users to work from a shared pool of Assignments and improve Process efficiency.

Pega provides a variety of out-of-the-box accessibility features with Pega Platform™ that you can use to create an application that is accessible and...

Learn about the best practices for keeping your Pega applications running smoothly on Pega Cloud®, including using My Pega Cloud, guardrails, and Pega...

In this module, learn the best practices for designing in the Pega Cosmos design system, including how to work with general design standards, theming...

In this module, learn the best practices for designing in the Pega Constellation design system, including how to work with general design standards...

As a Pega Business Architect, you play a central role in designing the Data Model that underpins the Case Life Cycle.   

Learn how Pega applications...

This module introduces the reusable, modular, and configurable components available in Pega Government Platform™. This module also details the primary...