The Mayor of MyTown asks you, the town project manager, to enable residents to report problems they encounter on line so that the necessary work can...

GoGoRoad stakeholders want a way to quickly differentiate Assistance Request Cases during the Service and Resolution Stages. To clarify reporting on A...

The HR department wants to allow new employees to enroll in a health insurance plan on their first day of employment. To ensure that new employees can...

GoGoRoad wants to allow customers to create an assistance request Case from their mobile device. Customize the User mobile app Channel to design a...

A REST service has been created to access contact data for a customer. Your task is to access that data to replace the sample data.

Use the following...

During development, Human Resources (HR) business partners integrate with a legacy application to identify the latitude and longitude of a provided...

Stakeholders have requested two features involving Data Transforms. Before a Service Case is resolved, the system must copy the Service total from the...

In the last DCO session, the GoGoRoad stakeholders identified two new business requirements:

• Before a Service Case is resolved, the system must copy...

To ensure that customers are billed for only the services provided, the program manager wants the application to display a list of the services...