The manager at U+ Bank wants to automate replies and notifications in the bank application as it reduces strain on the bank's customer experiences...

The manager at U+ Bank is struggling to keep up with daily email volume. So, the manager wants to automate replies and notifications in the bank...

GoGoRoad provides roadside assistance services through contracted vendors. To ensure customer satisfaction and service consistency across vendors...

The HR department wants to allow new employees to enroll in a health insurance plan on their first day of employment. To ensure that new employees can...

GoGoRoad wants to allow customers to create an assistance request Case from their mobile device. Customize the User mobile app Channel to design a...

GoGoRoad product managers want to restrict access to development on the New Vendor Case Type so that only approved roles perform updates. Configure...

The GoGoRoad application development team has completed and checked in their work for the day. You evaluate the quality of their work by viewing the...

U+ is a major company in the financial industry that wants to improve engagement with customers. U+ has recently opened an email channel where...

Each candidate Case includes a Taxpayer Identification Number (TIN) to identify the candidate. This information is considered sensitive personal...